Terms & Conditions
Terms and Conditions for KC Coaching
This document is designed to outline the terms and conditions when working with KC Coaching.
- Frequency and duration of coaching sessions
To be agreed as part of a programme, or determined on a meeting-by-meeting basis or as agreed between Karen Chambers or Associates and the organisation/client.
- Reviews and Reports
Progress will be reviewed at each coaching session. Confidential coaching summaries can be provided after sessions for the individual client as agreed or applicable. Cost on application.
To be agreed in discussion with the organisation/client. Usually the individual client will provide feedback to the organisation on progress of coaching sessions. It may be required that Karen Chambers also provides feedback to the organisation/client. All agreements regarding feedback will be made transparent to all three parties.
4. Payment terms
Individual coaching: Payment to be received prior to each session.
Team coaching: 50% payment one month prior to workshop, 50% on completion (unless otherwise stated).
5. Cancellation of appointments
Individual coaching appointments cancelled less than 24 hours before the session will be invoiced at 50% of the full amount.
- Booking of Workshops and Courses (Events)
Booking and payment of Events are to be made through our website www.kccoaching.co.uk/news-and-events/ and are non-refundable unless otherwise stated.
In the event of your being unable to attend an event on the dates you originally booked we will endeavour to accommodate requests to transfer to alternative dates or alternative events but shall be under no obligation to grant such requests. If it is not possible to arrange for you to attend an alternative event any deposit or payment taken will be retained by us.
- Sickness and ill health
If our performance of any of our obligations is prevented or delayed due to sickness or ill health or the sickness or ill health of any of our associates we shall inform you as soon as is reasonably practicable and such sickness or ill health shall constitute a Force Majeure Event for the purposes of clause 8.
8.1 Force Majeure:
(a) For the purposes of this Contract, Force Majeure Event means an event beyond our reasonable control including but not limited to strikes, lock-outs or other industrial disputes (whether involving the workforce of the party or any other party), failure of a utility service or transport network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of suppliers or subcontractors.
(b) We shall not be liable to you as a result of any delay or failure to perform our obligations under this Contract as a result of a Force Majeure Event.
(c) If the Force Majeure Event prevents the Company from providing any of the Services for more than 6 months, we shall, without limiting our other rights or remedies, have the right to terminate this Contract immediately by giving written notice to you.
8.2 We may at any time assign, transfer, charge, subcontract or deal in any other manner with all or any of our rights under the Contract and may subcontract or delegate in any manner any or all of our obligations under the Contract to any third party.
No part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.
Any rights not expressly granted in these terms are reserved.
- Service Access
While we endeavour to ensure that this Website is normally available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period.
Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.
Last updated June 2019
15 Cavalry Court, Deal, Kent, CT14 7GF